Terms & Conditions

Effective date: July 24, 2026

1. Agreement

These Terms and Conditions ("Terms") govern access to and use of the SolveGRC website and platform (the "Services"). By using the Services you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to it.

2. Accounts

You are responsible for your account credentials and for all activity under your account. Keep credentials confidential and notify us promptly of any unauthorized use. You must provide accurate information and keep it current.

3. Subscriptions and fees

Paid plans are billed as described at purchase. Fees are non refundable except as required by law or expressly stated in an order. We may change pricing with notice effective at your next renewal. Taxes are your responsibility where applicable.

4. Acceptable use

You agree not to misuse the Services. This includes attempting unauthorized access, interfering with operation, submitting unlawful content, infringing intellectual property, reselling without authorization, or using the Services to develop a competing product.

• No security testing without prior written permission
• No automated scraping of the website
• No upload of malicious code
• No use in violation of applicable law

5. Customer content

You retain all rights to content you submit to the platform. You grant us a limited license to host and process that content solely to provide the Services. You are responsible for having the rights and permissions needed for content you submit, including evidence collected through integrations you enable.

6. Intellectual property

The Services, including software, design, and documentation, are owned by SolveGRC and its licensors. No rights are granted except as expressly stated in these Terms.

7. Third party services

Integrations connect the platform to third party services under your direction. Your use of third party services is governed by their terms, and we are not responsible for their acts or omissions.

8. Confidentiality

Each party will protect the other's confidential information with reasonable care and use it only as needed to perform under these Terms. This obligation survives termination.

9. Disclaimers

The Services are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non infringement. SolveGRC does not provide legal advice, and use of the platform does not guarantee compliance with any law or framework or the outcome of any audit.

10. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues. Each party's total liability under these Terms is limited to the amounts paid or payable for the Services in the twelve months before the claim arose.

11. Termination

You may stop using the Services at any time. We may suspend or terminate access for material breach that remains uncured after notice. On termination, your right to use the Services ends and we will make customer content available for export for thirty days, after which it is deleted.

12. Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of laws rules. Courts located in Virginia will have exclusive jurisdiction, and each party consents to venue there.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date, and continued use after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms can be sent to legal@solvegrc.com.